SHIPPING & RETURNS
Shipping is FREE to the lower 48 states for a limited time.
Products are inspected, boxed, and shipped via UPS on the day the order is placed if received by 2pm EST.
RETURN & EXCHANGE POLICY
We accept new, unused products for a full refund, no questions asked, within 21 days of receipt of the order. A return authorization is required. Your satisfaction is guaranteed! You won't find better customer service! Trail-Ready is here to serve you and your backpacking needs.
If any product is defective in any way, please return it for an exchange or full refund. You will never pay shipping for warranty issues. We warranty all products for one year. The Teton Backpack, Klymit sleeping pad, and HydroBlu products all carry LIFETIME warranties.
We inspect each product before it gets packed. We will do anything we can to make sure you are completely satisfied!